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Find the best CRM Software for your needs


Mar 12, 2023 #Best CRM Software
Best CRM Software

If you’re looking for the best CRM software for your small business, don’t waste time! This article will help you to make quick decisions. Customer Relationship Management (CRM) software has become essential software in recent days to manage customer interaction and sales processes.

But finding the best CRM according to your needs, budget, research, integration capabilities, customer support, taking a free trial, etc will be hard for you. But no worries, in this article we will discuss some top-class CRM and all the detailed information for your attention.

What is CRM software?

CRM stands for Customer Relationship Management software. This software is mainly used to manage relationships with potential customers. It helps businesses to organize, track, and analyze customer information to improve customer satisfaction and drive sales.

CRM software includes features such as contact management, lead management, deal tracking, marketing automation, customer service and support, and analytics. That’s why this software made the process very easy to handle and low time-consuming. This tool also integrates with other business applications, such as email marketing tools, social media platforms, and e-commerce platforms.

Features of the best CRM software

  • The main feature is to manage all customer data, including contact information, demographics, and purchase history from the central database.
  • Helps to create and manage marketing campaigns, such as email marketing, social media integration, landing page creation, and lead capture forms.
  • This software can provide excellent customer service and support.
  • The customization of this CRM is unique, like custom fields, custom forms, and custom workflows.
  • Another cool feature is of this software, we can access it from mobile devices with an app.
  • Grow good relationships with customers and increase sales of the website.
  • Integrated with third-party social media platforms.

List of some of the best CRM software you can choose from in 2023: Quick check.

  1. Salesforce CRM
  2. HubSpot CRM
  3. Zoho CRM
  4. Microsoft Dynamics 365 CRM
  5. Freshworks CRM 
  6. Pipedrive CRM
  7. Copper CRM
  8. Insightly CRM
  9. TeamWave CRM
  10. Quickbase CRM
  11. Click CRM
  12. Zendesk CRM
  13. Pipedrive CRM
  14. Freshsales CRM
  15. Scoro CRM
  16. Monday sales CRM
  17. SharpSpring CRM
  18. Oracle NetSuite CRM
  19. Salesmate CRM
  20. Sugar CRM

However, these are the top class CRM that is used in many businesses and they have grown their revenue. Now, I will let you know the details of some of them.

Salesforce CRM

Salesforce CRM is one of the popular cloud-based customer relationship tools that is being used widely in recent times. This platform provides an extensive range of features for sales, marketing, and customer service. It is one of the most famous CRM to grow your business and to reach your targeted audience.

Features of Salesforce

  1. Produce trusted reports on every function.
  1. User-friendly dashboard, that shows all the data you will need to know.
  1. Improvement of your marketing automation by enabling businesses to create and manage marketing campaigns, track customer engagement, and analyze marketing performance.
  1. Customer support is well-defined including support requests, case management, call center, and knowledge base queries.
  1. Collaboration with your team to give them the latest data by recording customers’ queries. Also, many people can work on 1 file at the same time.
  1. Salesforce provides analytics reports, providing businesses with insights into their sales, marketing, and customer service performance.
  1. This software also provides mobile apps for iOS and Android device for their users.
  1. It also integrates with a wide range of third-party applications, allowing businesses to connect the platform to their other social platforms.

Salesforce has the features that the best CRM software must have. But the price is slightly high for small businesses.  Cost 25 USD Monthly for Essential Package for small businesses. And the price will increase according to the features. But it will give you a Free trial, so you can try and check if that is suitable for you or not.

HubSpot is another best CRM Software

HubSpot CRM is a customer relationship management software that helps businesses to organize, track, and manage their relationships with customers and expectations. This software is also integrated with third-party tools to sync and clear data from their dashboard. The company was founded in 2006. It is situated in  Cambridge, Massachusetts, USA. This software is mainly designed to manage small to medium-sized businesses. Also, it has 1000 applications for browsing. 

Features of HubSpot CRM include:

  1. This software allows businesses to store and manage all customers and gather information in one place. And increase your sale accordingly.
  1. It also integrates with your email account to track email interactions.
  1. This tool provides a visual representation of your sales pipeline, so you can see where your deals are at in the sales process.
  1. This software allows businesses to automate marketing tasks such as lead generation, email campaigns, and social media posting.
  1. It also provides real-time data and insights into your sales and marketing efforts. So that you can make the correct decision at right time.
  1. It comes with a mobile app and is responsive to use.
  1. This software integrates with other software tools, such as social media platforms, web analytics, and e-commerce platforms. Etc.

Free HubSpot will give you limited features with the basic plan, where if you spend 50 USD per month, this software will give you more features. But overall it is costly But will give you Great results. If you like the tool after the Free trial then you can switch to a more premium plan.

Microsoft Dynamics 365

Microsoft Dynamics 365 is a cloud-based software that combines customer relationships and ERP. It is a combination of varieties of business applications. Such as Sales, customer service, finance, operations, and more. Also, this software is integrated with other Microsoft products.

This software allows businesses to manage their operations more effectively, and gain large awareness of their customers and operations. This tool also includes data analysis and reporting, as well as artificial intelligence capabilities that improve for making decisions. This software can also operate through devices. With its large number of applications and integration options, it can be customized to meet the specific needs of different businesses and industries.

The price of the awesome CRM varies from 20 USD to 210 USD depending on the business size and requirements.

Zoho CRM

Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes manage their sales, marketing, and customer relationships more effectively. This platform includes contact management, lead management, deal tracking, email marketing, social media integration, and analytics. This CRM also offers customization options and integration with other Zoho apps. You can access mobile devices through their apps from anywhere. You can include this software in the best CRM software.

Its price starts at 14 USD per month for the standard package for automating and optimizing your business. If you need more features, you have to switch your plan high. 

Freshworks CRM

Freshworks CRM is another important software that helps businesses manage their sales, marketing, and customer support operations. This CRM offers a wide range of features such as lead management, contact management, sales forecasting, customer segmentation, deal management, and analytics.

The software provides a 360-degree view of customers by measuring customer data from various channels, including email, phone, social media, and website interactions. This software also allows businesses to automate their sales and provides real-time analytics to help businesses.

This User- friendly CRM integrates with a range of third-party applications, including email marketing tools, e-commerce platforms, payment gateways, and accounting software. Also, it is easily accessible to mobile apps.

It comes with a free trial. And less expensive than other CRM. The growth plan starts at 15 USD only per month for your growing business. That’s why small and medium-sized businesses can easily afford this CRM.

Pipedrive CRM

Pipedrive CRM is a web-based tool designed to help businesses manage their sales processes. This platform provides users with a visual sales pipeline that allows them to easily track and manage their deals and leads, as well as other important customer information.

Pipedrive CRM features are

  1. You can track your sales process from start to finish, including stages such as prospecting, negotiation, and closing.
  2. Pipedrive will allow you to easily manage and track your leads and deals, including customer status, progress, and associated activities.
  3. You can schedule activities such as calls, and meetings, and receive reminders when they are due.
  4. It will give you insights and reports on sales performance, including metrics such as conversion rates, deal value, and more.
  5. Pipedrive has a mobile app that allows users to manage their sales pipeline and stay up-to-date.

The essential package offers only 9 USD monthly with 14 days free trial. So you can immediately start using this CRM. With your free period, you will understand if this is useful for you or not. The other 3 packages include more features than the essential package.


Finding the best CRM software for your needs and requirements needs to be checked carefully depending on your business needs, budget, research, and integration capabilities. Before purchasing any CRM you can try a free trial to learn how it will be for you. In this article, we cover 6 software which is all time best CRM for any kind of business. 

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